Terms & Conditions

You are a valued customer of Major Brushes and as such we would like the relationship to long continue. With this in mind please read these conditions carefully before using the Major Brushes website.

By clicking on the “I Accept” box, you signify your agreement to be bound by these terms and conditions.

Customers or visitors to this web site are referred to as “you”. Major Brushes is referred to as “us” or “we”.


Your Privacy & Security
We take your privacy very seriously and are committed to providing users with an Internet experience that respects your privacy. When you make a purchase we need to collect certain information to process the transaction and fulfil your order. Your payment details are collected by a secure third party (Sage Pay), which is one of the main secure payment service providers for online payments in the UK. Please note that we have no access to your payment and card details at any point during or after the transaction. Your other personal information (name and address) is encrypted and stored on a secure server, and we do not sell, rent or disseminate this information to any third party for marketing or any other purposes.


Placing an Order
When you place an order to purchase a product we will send you an e-mail confirming receipt of your order and details of your order including an order reference number. Your order represents an offer to us to purchase a product, which is accepted by us when we process payment for your order. A further e-mail will inform you when your order has been despatched.

E-mail addresses are case sensitive. Please make sure you enter your e-mail address correctly, otherwise any correspondence and confirmation from us to you will fail. As long as payment has been processed successfully this will not affect your order. Failure by us to send you a receipt confirmation e-mail will not invalidate your order or our acceptance of your order.


Post & Packaging
Orders will be despatched by Royal Mail or another reputable courier company, depending on the volume and value of the order. We will be unable to accept responsibility for safe delivery of your order without a full and valid postcode and postal address. Please note that we are only able to deliver to the UK mainland and Northern Ireland.

We strive to despatch orders within 48 hours of receipt, although this is not always possible. Orders may take up to 5 days to be despatched. Should you not receive your order within 7 days of the order date, please contact us for further information.


Delivery Costs
Orders under £40.00 value are subject to £3.95 delivery charge. Orders with a value of and over £40.00 are delivered free of charge. All figures include VAT.


Right to cancel your order
Please note that once your payment has been accepted, it is not possible to amend or cancel your order.

Returns Policy

Faulty Goods
Faulty goods must be returned within 14 days of purchase, with their original packaging. Please state the fault discovered. We will either refund in full, or replace the item free of charge.


Unwanted Goods
Unwanted goods must be returned within 14 days of purchase, unworn and unused, in their original packaging, at the purchaser’s expense. Refunds will be made by the original payment method, as soon as the items are received. Postage in either direction will not be refunded. Please quote your original order reference when returning goods. We recommend that you return the items by recorded mail, as we cannot be responsible for goods which fail to reach us.


Damage & Tracing Parcels
In the event that your goods are damaged in transit, please contact us within 48 hours of receipt. If you fail to do this, or if the goods have been signed for as received in good condition, we may not be able to offer a refund.

If orders are considered by us to be lost in transit, we shall either refund or resend the order. If possible, please contact us if you do not receive your order within 7 days of the order date.

Risk and ownership of products shall pass to you on delivery.


Contact details
For delivery, purchase or product queries please contact us using any of the following methods:
Email: artproducts@majorbrushes.co.uk
Post: Major Brushes Ltd
Unit C2 & C3 Capital Point
Capital Business Park
United Kingdom

Telephone: 029 2077 8450


Prices & Product Details
All prices quoted are in £ Sterling.
Prices include VAT at the current UK rate.
We endeavour to ensure that the information shown on the web site is as accurate as possible.
We cannot be held responsible for typographical errors on this site, including but not limited to those regarding price. We reserve the right to make changes to our web site including prices, products and terms & conditions without any notice being given.

All products and services are subject to availability and may be withdrawn from sale at any time.

All products listed on our website are normally available and ready for despatch. In the unlikely event that we accept your order and discover that a stock item is not available, we will contact you for authorisation to make a partial shipment, or to ship alternative products.

We will never ship an alternative product without obtaining authorisation beforehand.


The title for goods supplied remains with us until full payment has been received.


Data Protection Act 1998
As required under the Data Protection Act 1998, we are registered with the Information Commissioner’s Office. Our registration number is avaliable on request.

The act requires us to ensure that your personal information is:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up-to-date
  • Not kept for longer than is necessary
  • Processed in line with the data subject’s rights
  • Secure
  • Not transferred to other countries without adequate protection


This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written consent.

All content included on the website, such as images, designs, logos, photographs, text, graphics and button icons belong to us, and are protected by United Kingdom and international copyright laws.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited.

However you may:
– Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Major Brushes and
– Copy, print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.


Disclaimer and Limited liability
While Major Brushes takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Major Brushes will not be responsible nor liable for your use of any other websites which you may access via links within this website. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Major Brushes.

The entire liability of Major Brushes under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products in question, except as expressly provided in these conditions.

Major Brushes will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Major Brushes may assign or transfer any of its rights or subcontract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or subcontract any of your obligations under these terms and conditions except with specific permission in writing by Major Brushes.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.


Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales.


Statutory Rights
These conditions do not affect your statutory rights.